According to VisionCritical: “trust [in Media] among the informed public in the U.S. plunged 23 points to 45, making it the lowest of the 28 countries surveyed. The collapse of trust is driven by a staggering lack of faith in government. This fell 14 points to 33 percent among the general population, and 30 points to 33 percent among the informed public. [Numbers are for the USA]”
63% can’t recognize journalism from rumors.
“The 2018 Trust Barometer found 63 percent of respondents don’t know how to tell good journalism from rumor, or whether a respected media organization had produced a piece of news. But the public doesn’t rely solely on news media organizations to stay informed. We also use search engines and social media. The irony is that these platforms—once hailed as the future of media—are hurting too. The rising distrust of traditional media comes at a time when social media giants such as Facebook are facing intense scrutiny about their role in spreading disinformation. The Huffington Post recently announced it would no longer rely on unpaid bloggers.”
Journalism for the win!
It’s all about brand values.
We recently published in “Why customer trust is more vital to [media] brand survival than it’s ever been” :
Gaining trust: demonstrate [media] brand clarity of purpose and core values and be transparent with all policies and procedures.
“Board and staff members need to adhere to these ethical standards as, in effect, they are the brand and only they can elicit consumer trust,” he [Director of brand agency Hulsbosch, Jaid Hulsbosch] says.
To do this, a corporation and its brand needs to be determined to demonstrate brand clarity of purpose and core values and be transparent with all policies and procedures”
Profiling Media Brands to secure trust in analytics and brand safety.
Brand values for any business, including Media, are the foundation of trust for customers, readers. Understanding them is the solution to secure trust in analytics support for strategic decision making and totally secure advertiser’s brand within a campaign.